Moon & Mango FAQs
Product Information
Is your jewelry waterproof?
Yes! Both our Brass and Silver jewelry are waterproof and anti-tarnish. You can wear them in the shower, at the gym, or while swimming.
What is demi-fine jewelry?
Our demi-fine collection is crafted in brass or 925 sterling silver plated with 18k gold. The gold plating provides a luxurious finish that lasts- the perfect balance of everyday durability and elevated shine.
Will your jewelry tarnish or fade?
No our pieces are tarnish-resistant, and our demi-fine pieces are finished with high-quality 18k gold plating over solid sterling silver or Brass. With proper care, they’ll keep their glow for years.
Will your jewelry tarnish or fade?
No our pieces are tarnish-resistant, and our demi-fine pieces are finished with high-quality 18k gold plating over solid sterling silver or Brass. With proper care, they’ll keep their glow for years.
Is your jewelry hypoallergenic?
Yes! Both Brass and sterling silver are nickel-safe and hypoallergenic, making our jewelry suitable for sensitive skin.
Can I wear Moon & Mango jewelry every day?
Absolutely. Our jewelry is designed for everyday wear—resistant to sweat, water, and the adventures of daily life.
How do I care for my jewelry?
Even though our jewelry is waterproof, we recommend:
• Storing it in a dry pouch or box when not in use
• Avoiding harsh chemicals (perfume, chlorine, cleaning supplies)
• Wiping occasionally with a soft jewelry cloth to maintain shine
What makes your Jewelry different?
Our jewelry sits between fast fashion and fine jewelry. 18k gold plated over 925 sterling silver or brass, skin-friendly, tarnish-resistant- made to wear everyday without worrying about it.
Shipping Information
How long does shipping take?
Orders are processed in 1–3 business days. U.S. delivery typically takes 3–7 business days. International delivery times vary.
Do you offer free shipping?
Yes—free U.S. shipping on orders $75+.
Order Returns Information
What’s your return policy?
Earrings are final sale for hygiene reasons. All other items may be returned within 15 days if unused and in original packaging. See our full Returns & Exchanges page for details.
Packaging Information
Do you offer gift packaging?
Yes! Every order comes in our signature Moon & Mango packaging—ready to gift.
Is your packaging sustainable?
Yes—our packaging is recyclable and designed for reuse as jewelry storage.
Track Order Information
Can I track my order?
Yes!Once your order ships, you will receive a tracking link via email. You can use it to follow your order every step of the way.
